This needs to be handled assertively.
Generally speaking, we recommend you always call Fair Work Australia for advice before taking any action. Click here for more information to guide you.
Of course, from the beginning you’re aiming to always ensure clear and regular two-way communication.
If this has fallen down, here are a few steps you can follow:
- talk to your Nanny about the issue without being accusatory
- try to resolve the issue by talking about the problem, not the person
- call it how you see it. Say something like, "You don’t seem to be enjoying this job like you were" or "I’ve noticed the kids haven’t been doing their homework some nights".
- explain how the issue affects you and/or your children
- allow time for the issue to be resolved.
If the issue can’t be resolved, get some advice from Fair Work and take steps to terminate the arrangement.
This process can sometimes be quite complex and often fraught with emotion. If it becomes too hard or you’d rather place the logistics into the hands of people with over 30 years experience in this type of thing, then contact our sister agency at www.placementsolutions.com.au.
Placement Solutions provides a full bricks-and-mortar service throughout Melbourne. With over 30 years in the in-home child care business and carrying government approval since 2001, they understand childcare.
Over this time Placement Solutions have improved the industry through ongoing advice to government and have helped set the benchmarks in this sector. They would be more than happy to help you through the transition and recruit, screen and place a new Nanny for you.
For a full information package and price list, go to www.placementsolutions.com.au